The Project Management Administrator contributes to the success of Eagle Flexible Packaging by providing administrative support to the Project Management team. Under the direction of the Customer Service Manager, the Project Management Administrator works closely with the Project Managers (PMs) by handling clerical duties, reports, and other tasks essential to the functions of the Project Management Department.
Primary Duties and Responsibilities:
- Enter sales re-orders into enterprise resource planning (ERP) system and create order confirmations.
- Create job packets and other necessary paperwork and details for Production to fulfill orders efficiently and accurately.
- Quality Control (QC) check work order packets entered into the ERP by other members of the Project Management team to ensure all information is accurate for production.
- Request preflights from Prepress Department.
- Request and compile color drawdowns from Ink Department.
- Assist PMs with various customer mailings including but not limited to assembling hard copy proofs, color drawdowns, and print samples and packing up customer packages and preparing them for shipment.
- Maintain weekly shipping request log and follow up with PMs as needed.
- Assist with maintaining customer open order and finished goods inventory reports.
- Update items for re-make plates requests from Production.
- Act as back-up for PMs as needed (i.e., act as back-up point-of-contact for internal and external customers when PMs are out of the office or otherwise unavailable).
- Ensure that all company food safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management.
- Other related duties as assigned.
Requirements:
- High school degree or equivalent (GED).
- Minimum one year experience in an office environment.
- Strong sense of urgency to deliver the desired tasks with follow-through, responsiveness, and professionalism.
- Detail-oriented and accountable for the accuracy of the information provided to internal and external customers.
- Excellent customer service acumen, including ability to effectively support and communicate with internal and external customers.
- Proficient in keyboarding/typing, including ability to accurately and effectively manage a high volume of data entry.
- Proficient in Microsoft Word and Excel with proven ability to learn new software programs.
- Good general math skills.
- Professional proficiency in verbal and written English including ability to effectively and professionally communicate with individuals in diverse roles.
- Enthusiasm for the Eagle Flexible Packaging mission of embracing our Guiding Values that focus on developing and empowering our team members to create valued, trusted, and lasting relationships with both customers and suppliers.
Preferred Qualification:
- Associate or bachelor’s degree in Business, Customer Service, Communications, or related field.
- Relevant administrative and/or customer project management support experience.
- Experience with enterprise resource planning (ERP) software, ideally EPS Radius.
- Experience in the printing industry and/or flexible packaging industry.
- Bilingual in English/Spanish a plus.
Pay: $20.00 – $26.00 per hour
Flex Your Potential with Eagle! We are committed to supporting our employees’ career growth and aspirations and provide full-time team members with the following benefits:
- Medical Insurance– On the first of month following 60 days of employment, employees can choose from 1 PPO/HRA plan, 2 PPO/HSA plans, and 1 HMO/HRA plan, all provided by BlueCross BlueShield of Illinois.
- HRA / HSA Contributions– Participants in the employer-provided medical insurance program will receive funds from Eagle for either their HRA (for PPO/HRA and HMO/HRA enrollees) or HSA (for all PPO/HSA enrollees). The annual amount provided to each participant is based on one’s enrollment tier per the following schedule: $1,500.00 for Employee Only coverage, $3,000.00 for Employee + Spouse or Employee + Child(ren), and $4,500.00 for Family coverage.
- Dental Insurance– On the first of month following 60 days of employment, employees can enroll in dental insurance provided by BlueCross BlueShield of Illinois.
- Vision Insurance– On the first of month following 60 days of employment, employees can enroll in this voluntary benefit through BlueCross BlueShield of Illinois.
- 401K Plan – Plan entry date is the first of the month following 6 months of service. Eagle provides its employees with a 100% match up to 1% and 50% match up to 6%.
- Company Paid Short Term Disability– The Short-Term Disability premium is 100% paid by Eagle.
- Company Paid Long Term Disability– The Long-Term Disability premium is 100% paid by Eagle.
- Life Insurance– The Basic Life premium is 100% paid by Eagle and is a flat $20,000 benefit for all FT, benefit eligible employees. Employees have the option to purchase additional voluntary life insurance for self, spouse, and dependent children.
- Vacation/PTO – The amount of vacation/paid time off (PTO) employees receive each year starts at 80 hours (2 weeks) each year, which accrues at a rate of 1.538 hours per week, and increases with the length of employment.
- 8 Company Paid Holidays– Eligible after 60 days of employment.
- Sick Leave– Eligible for paid sick days at the rate of 3 days (24 hours) per year after 6 months of service (prorated for per the calendar year).
- Tuition Reimbursement– Following 6 months of employment, employees are eligible for reimbursement for courses, certifications, and training programs that support their Eagle careers.
Part-time team members are provided with the following benefits:
- Vacation/PTO – Eligible to earn 1 hour of vacation/PTO for every 40 hours worked up to a maximum of 40 hours of vacation/PTO.
- 401K Plan– Plan entry date is the first of the month following 6 months of service. Eagle provides its employees with a 100% match up to 1% and 50% match up to 6%.
Eagle Flexible Packaging is an Equal Opportunity Employer
